WHAT YOU WILL RECEIVE
All my prints are sold unframed backed on acid free mount board and celophane wrapped and printed by me in my studio in Rutland.
Please do not hesitate to contact us regarding cancellation, returns or any other problems.
TO THE UK
Unless otherwise stated, we ship all prints to UK mainland addresses with the Royal Mail which will require a signature on delivery.
£0.00 – £40.00 – Packing & Delivery will be £5.50
FREE UK POSTAGE ON ALL ORDERS OVER £40.00
We are currently not shipping to Europe - hopefully this will change in the future
TO US CANADA, AUSTRAILIA, NEW ZEALAND AND HONG KONG
Unless otherwise stated, we ship all prints via Royal Mail International Signed For.
£0.00 – £49.99 – Packing & Delivery will be £11.00
£50.00 – £99.99 – Packing & Delivery will be £14.00
More than £100.00 – Packing & Delivery will be £17.00
Taxes: All custom charges, taxes or import duties that may be payable are the sole responsibility of the purchaser
If you would like us to ship to a destination not listed above, please contact us first.
We aim to ship orders within 3/4 days of receipt.
Unless otherwise stated, for UK addresses, smaller items are shipped by Royal Mail Special Delivery (which will arrive the day after shipping). Larger items are generally sent by ParcelForce using their 48 hours service.
If you’re purchasing a gift and need delivery by a specific date please contact us first.
We accept returns within 28 days of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and packaged carefully for return postage.
In the event that your product arrives damaged please contact firstname.lastname@example.org.
We will replace any items which have arrived in a damaged condition.
Please return products to:
Returns, Angela Harding, 33 Morcott Road, Wing, Rutland LE15 8SA.
We recommend using recorded delivery to return items and please remember to include a copy of your receipt along with your contact details.
Once your return is received, we will contact you to let you know that we have received your returned item and whether we are able to approve your refund.
If you are approved, then your refund will be processed and credit will automatically be applied to your credit card or original method of payment within 14 days.